User Acceptance Testing in Insurance: Why Business Teams Struggle With UAT and How AI Enables Continuous Assurance
Why Test Automation Was Never Built for Insurance User Acceptance Testing (UAT) sits at the intersection of two very different worlds: the operational, rules-rich universe where underwriters, claims handlers, and product managers live and breathe the logic of insurance products, and the technical, implementation-oriented domain inhabited by developers, QA engineers, and system integrators. When UAT…